Where metrics are missing, a company lacks the data needed to apply to fleet purchasing decisions. Without metrics a rational, strategic process will not exist. With proper software-enabled standardization and proper metrics, the company can put in place strategic processes that lead to an optimized fleet.
Another reason that a company may fall short of having an optimized document imaging fleet is that devices have already been expensed or procured through a capital expenditure. The truth may be that capital budgets are being stretched with erratic purchases of output technology, reactive supply orders and emergency service calls.